Privacy Policy
Last Updated: 22nd May 2025
We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or get in touch with us.
1. What Information We Collect
We may collect the following personal data:
Your name and email address (when you fill in our contact form or subscribe to our newsletter)
Any additional information you choose to provide in your message (e.g. business name, phone number, support request details)
We do not collect sensitive personal data unless explicitly provided by you.
2. How We Use Your Information
We use your data for the following purposes:
Newsletter Subscription – to send updates, articles, and relevant marketing communications (only if you have actively opted in).
Contact & Support Requests – to respond to your queries and provide customer service.
We will not use data collected via the contact form for marketing purposes unless you have separately provided consent.
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on:
Consent – for sending newsletters or marketing communications.
Legitimate interests – for responding to contact or support requests initiated by you.
You have the right to withdraw consent at any time by clicking the unsubscribe link in our emails or by contacting us directly.
4. Data Sharing and Security
We do not sell or rent your data.
We may share your data with trusted third-party service providers (e.g. web hosting, email delivery platforms) to support our operations. These providers are contractually obligated to keep your data safe and process it only on our behalf.
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
5. Your Rights Under UK Data Protection Law
You have the right to:
Request access to the personal data we hold about you
Ask for corrections if your information is inaccurate or incomplete
Request erasure of your data (in certain circumstances)
Object to or restrict how we process your data
Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re not happy with how we’ve handled your data
You can exercise these rights by contacting us using the details below.
6. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes outlined above or as required by law. For example:
Contact form submissions may be stored for up to 12 months.
Newsletter subscriber data is retained until you unsubscribe.
7. Contact Us
If you have any questions or concerns about this policy or your data, please contact: